McDonald’s sorry for cheese stick fail

Customer experience may vary.
Customer experience may vary.

“YOU had one job.”

That was the cry from McDonald’s customers in the US, who took to social media after purchasing the fast food chain’s much-hyped Mozzarella Cheese Sticks — only to find they had forgotten the cheese.

After initially playing down the debacle, McDonald’s was forced to apologise as customers posted a deluge of photos of the hollowed out sticks.

“We are aware of a low volume of guest concerns about our Mozzarella Cheese Sticks,” a spokeswoman told the Chicago Tribune.

“In these instances, we believe the cheese melted out during the baking process in our kitchens and shouldn’t have been served. We apologise to any customers who may have been affected. We are working to fix this in our restaurants.”

McDonald’s introduced the cheesy treats to its menu late last year as part of the fast food giant’s turnaround plan, along with lobster rolls, chorizo breakfast bowls and made-to-order salads.

Courtesy of news.au.com

Christina Vixx

I was born and raised in Toronto Canada. I love writing, poetry and music. I'm a contributor for SocialMediaMorning. Make sure you follow me on Twitter and Facebook!

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